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Enhancing Emotional Intelligence: A Transformative Learning Experience

Navigate the complexities of healthcare with this immersive program designed and led by Dr. Mike Conway—renowned behavioral and social scientist, strategist, global leader, and emotional intelligence expert. With extensive experience across healthcare systems in Australia, New Zealand, and the UK, Mike understands the high-pressure, emotionally charged environments medical professionals operate in daily.

This program introduces core emotional intelligence (EQ) principles, real-world applications, and practical strategies to help professionals enhance their communication, decision-making, and leadership skills. Grounded in behavioral science, the course explores the impact of self-awareness, emotional regulation, empathy, and social skills on professional and personal relationships, teamwork, and personal well-being. By strengthening EQ, doctors can improve patient trust, navigate complex interactions with colleagues, reduce stress, and enhance their overall effectiveness in healthcare settings.

This program is designed to be a fun, engaging and immersive way to learn, acquire and apply EQ skills and competencies. Regardless of your context and vocation, the principles are universal and will be valuable across all areas of your life.

Learning Outcomes

1. Recognise a variety of emotional states—both in yourself and others—along with the typical triggers and reactions
2. Develop deeper insight into your emotional patterns, respond to fear and stress more effectively, and stay adaptable
3. Utilise established frameworks and tools to assess your emotional development and guide ongoing improvement
4. Build stronger relationships by practising active listening, demonstrating empathy, and communicating with greater clarity
5. Regulate your emotions, cultivate resilience, and maintain a healthier overall wellbeing
6. Reframe setbacks, maintain a positive outlook, and harness motivation to achieve both personal and shared goals
7. Incorporate strategies—from mindfulness exercises to communication tips—into your daily life to support ongoing emotional wellbeing.

Details

Cost: $49

Suggested Audience: This course is ideal for medical professionals including Hospital Administrators Nurse Managers Clinical Directors Healthcare Executives Department Heads Allied Health Professionals Practice Managers  

Disclaimer: Please note, once you click 'Register now' you will be leaving the AMA’s CPD Home website and entering a third-party education provider’s website. If you choose to register for this learning, you will need to provide some of your personal information directly to the third-party education provider. If you have any queries about how third-party education providers use, disclose or store your personal information you should consult their privacy policy.

Upon completion, your CPD activity record may take up to 4 weeks to be reflected on your CPD Home Dashboard.