Learn

This course will help you gain the skills and confidence you need to discuss workplace issues when they arise. It includes:

• information about how to handle a difficult conversation
• tips to help you prepare, manage your emotions and reach a positive outcome
• interactive scenarios to help you practice your conversation skills
• downloadable resources and links to further information.

Learning Outcomes

1. Handle difficult conversations with your manager or supervisor, including discussing workplace issues such as asking about your pay and asking about changes to your hours.

Details

Disclaimer: CPD Home is authorised to distribute this course under the Fair Work Ombudsman copyright and licence terms of use. 

© Fair Work Ombudsman www.fairwork.gov.au