Learn

This course will help you gain the skills and confidence you need to discuss workplace issues when they arise. It includes:

• information about how to have a difficult conversation
• tips to help you prepare, manage your emotions and reach a positive outcome
• interactive scenarios to help you practise your conversation skills
• downloadable resources and links to further information.

Learning Outcomes

1. Handle difficult conversations with your employees including discussing workplace issues, addressing poor behaviour and delivering bad news

Details

Disclaimer: CPD Home is authorised to distribute this course under the Fair Work Ombudsman copyright and licence terms of use. 

© Fair Work Ombudsman www.fairwork.gov.au